Discover Mallorca by car and without worries. Since 1973 we have offered simple rentals with express pick-up in 5 minutes and with transparent rates. Enjoy premium service and no surprise charges on your credit card! We are waiting for you on the island to share its beauty.
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PRIVACY
In accordance with the indicated legislation, the treatment related to this service will be based on principles of correctness, legality, transparency and protection of your privacy and your rights. The personal data of the User used by $company_name – $company_addr – $company_city ($company_province) – P.IVA: $company_vat – Tel: $company_tel – E-mail: $company_email, which is the owner of the treatment.
In accordance with article 13 of the GDPR 2016/679, we therefore provide you with the following information:
1) TYPES OF DATA COLLECTED
The personal data that will be collected and will be treated by the activation of this service treat:
identification data (surname and first name, residence, address, birth, telephone number, billing address, online identification), identity document (identity card, passport or driver's license), bank details, location data (location, GPS, GSM, others);
2) PURPOSE AND LEGAL BASIS OF PROCESSING
The personal data collected will be processed for the following purposes:
for the conclusion and execution of vehicle rental contracts and eventual contracts, for the analysis and improvement of the Services, for the management of complaints and disputes, implementation of international payment system standards (for example, bank transfers, debits / credits through credit cards, debit cards, etc.)
These purposes are collectively referred to as "contractual purposes".
with the prior consent of the User, for sending advertising material and use in the context of analysis and commercial studies and consumption habits. That purpose is called “Marketing Purpose”
The processing of the personal data of the Users is necessary, with reference to the contractual purposes, to execute the Contract. If the user does not provide personal data necessary for the contractual purposes, it will not be possible to proceed with the stipulation of the contract.
Processing for marketing purposes is optional. If the user denies his consent, he will not receive commercial communications. At any time, the user can revoke any consent granted.
3) DATA PROCESSING METHODS
The personal data of users can be processed with appropriate manual or computer tools to guarantee security, confidentiality and prevent unauthorized access, dissemination, modification and theft of data thanks to the adoption of appropriate technical, physical and organizational security measures.
4) CATEGORIES OF RECEIVERS
Without prejudice to communications made in compliance with legal and contractual obligations, all data collected and processed may be communicated exclusively for the purposes specified above to the following categories of recipients: banks and credit institutions; Authorized persons; Providers of third party consultancy and assistance services with reference to the activities of the sectors (by way of example) technology, accounting, administration, legal, insurance, IT; Responsible for the treatment.
7) USER RIGHTS REGARDING YOUR PERSONAL DATA
You can, at any time, exercise the following rights:
request more information regarding the content of this information; access to personal data; obtain the correction or cancellation of the same or the limitation of the treatment that concerns you (in the cases provided by law); oppose the treatment (in the cases provided by law); data portability (in cases provided by law); revoke consent, where appropriate. The withdrawal of consent does not affect the legality of the processing based on the consent given before the revocation; propose a complaint to the supervisory authority (Privacy Guarantor).
In relation to the processing of personal data concerning him, as described above, the Client freely expresses his consent, in accordance with and for the purposes of the law. In the event that the provision of this rental agreement was null, this nullity will not determine the invalidity of the other provisions of this rental agreement.
The client has received the information referred to in article 13 of EU Regulation 2016/679, accepts
or does not accept the processing of personal data for the sending of advertising material and use in the context of analysis and commercial studies and consumption habits as specified in the information in Article 10 (Privacy), point 2 of this contract.
The Client that has read the Privacy Policy and the General Rental Conditions, declares that he wants to specifically approve all the clauses.
GENERAL RENTAL TERMS
Policotxe S.L. (hereinafter referred to as the "Lessor") rents to the person(s) identified in the contract as the driver(s) (hereinafter referred to as the "Lessee") the vehicle specified in the contract (hereinafter referred to as the "Vehicle"), in accordance with the clauses and conditions contained in this document:
1.1. The rented vehicle may only be driven by persons with a valid type "B" driver's license, with a minimum validity of two years, and whose details are written in Spanish and/or English.
1.2. The minimum age to rent is 21 years and the maximum age is 75 years.
1.3. Drivers aged 21 to 24 years: additional charge of €8 per day.
1.4. Drivers aged 70 to 75 years: additional charge of €5 per day.
1.5. The vehicle is entrusted to the Lessee assuming it will be driven prudently.
1.6. The Lessee assumes all risks and responsibilities if the vehicle is entrusted to unauthorized third parties.
1.7. Taking the vehicle off the island of Mallorca without prior authorization is prohibited. Penalty: €250.
1.8. Smoking inside the vehicle is prohibited.
2.1. Payment methods: credit/debit cards and/or cash.
2.2. No deposit or bond is required.
2.3. Authorization for Extra Charges: The Lessee must provide a credit/debit card with which they authorize the agency to debit all charges related to the rental and extras.
3.1. The vehicle is covered by FULL COMPREHENSIVE INSURANCE WITH NO EXCESS.
3.2. Exceptions:
4.1. The Lessee will be entitled to a replacement vehicle when there is an accident report where the other party is at fault.
4.2. The same model is not guaranteed; the replacement will be of the same category or lower (with the same number of seats).
4.3. If no replacement vehicle is available, the remaining rental days will be refunded.
4.4. There will be no right to a replacement or refund in the event of an accident where the Lessee is at fault or if there is no signed report from the other party.
5.1. The rented vehicle must be returned with a full fuel tank. Otherwise, the missing fuel will be charged at market price.
6.1. Unlimited mileage.
7.1. Taking the vehicle off the island without prior authorization from Policotxe S.L. is not allowed.
7.2. The rental agency reserves the right to repossess the vehicle at any location and time in the event of a violation of the contract provisions and/or Spanish traffic laws. The Lessee must compensate for the resulting damages and transportation costs.
7.3. Roadside assistance: The Lessee can contact the rental agency for instructions. Outside office hours, contact the vehicle's insurance company, whose information is in the car's glove compartment. For serious emergencies, call 112.
7.4. When transporting children under 12 years old or 135 cm in height, the Lessee must use appropriate child restraint systems. The Lessee is responsible for the correct installation and use of the device.
7.5. The Lessee is responsible for fines and/or any other charges resulting from violations of traffic codes or other legal provisions during the rental period.
7.6. By legal regulation, the rental details must be visible on the dashboard: model, license plate, rental period, and rental company. If this information is not visible, the Lessee must assume the possible police sanction.
8.1. The dates and locations for vehicle pick-up and return are specified on the first page of the contract.
8.2. If the vehicle is not returned to the agreed location, the rental will continue until the vehicle is delivered or a report of loss or theft is provided.
8.3. In case of needing to pick up the vehicle at another location or assist the Lessee due to their negligence, a fee of €1.50 per kilometer (minimum €30) will be charged.
8.4. For pick-up or return outside regular office hours, a supplement of €30 will be charged.
8.5. An additional charge of €100 will be applied for extreme dirtiness inside the vehicle.
9.1. Before the reservation start date, the Lessee can modify or cancel reservations without additional cost with a minimum of 24 hours' notice. Later cancellations will incur a charge equivalent to the first rental day.
9.2. Once the reservation has started, early returns will not be refunded.
9.3. To extend the rental period, prior consultation with the rental agency is required. The agency will inform about availability and modification prices.
9.4. Late vehicle return without prior notice will incur a charge of €70 per hour, up to a maximum of €400 per day.
9.5. If your flight is delayed, no charges will apply unless the return is outside office hours, which will incur an additional cost of €30 (notice of delay is required).
9.6. Modifications/cancellations must be made by calling +34 628 789 651 or emailing autosmallorca.rent@gmail.com.
10.1. Vehicles may be equipped with geographic location systems and tracking devices to locate our vehicles in case of theft, non-return to the rental office, or to locate a vehicle in case of an accident or breakdown.
10.2. Deactivating the location system will be considered an act of bad faith.
11.1. These Terms and Conditions are governed by Spanish law. All disputes arising in relation to the validity, interpretation, and/or execution of these Terms and Conditions will be subject to the jurisdiction of the courts of Palma de Mallorca, to which both parties submit.
